Reference

rp789 Privacy Policy For Your Account

rp789 Privacy Policy explains how we collect, use and protect the details connected with your account, DANA or QRIS activity, and the device you use to reach our…

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rp789 rp789 Privacy Policy For Your Account
PRIVATE HELP ROUTES

Get Help With A Privacy Request

A clear contact path helps when you want to ask what data we hold or why an account check is pending.

Account data request Ask us to identify the personal details connected with your account.
Wallet record check If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the transaction date…
Correction request Tell us which account detail needs changing, such as a phone number or contact…
DATA HANDLING

How rp789 Handles Privacy Choices

We separate information needed for account access from details used to improve the way privacy choices are presented.

Account security

We use phone verification before account access and may compare sign-in details with a recent device pattern. This helps us respond to an unusual login without asking you to disclose a password or one-time code.

Cookie choices

Cookies can keep a session active, remember a language preference or help us understand whether a privacy notice was displayed. You can clear browser data, although doing so may require another login and verification step.

Payment records

A DANA, OVO, GoPay or QRIS receipt can be stored beside an account reference so our team can check status. Bank transfer and virtual account records may remain when needed for reconciliation or a dispute.

Device behaviour

On mobile, we may receive browser, device and connection signals linked to a session. These signals support account protection and troubleshooting; they do not give us your phone files, contacts or wallet PIN.

Retention periods

We keep personal records for the period needed for account operation, security checks, transaction reconciliation, disputes or legal duties. When a record is no longer needed for those purposes, our handling process addresses its removal or anonymisation.

Your requests

You can ask for access, correction, restriction or deletion where applicable. Send the request through account support, identify the record clearly, and complete verification so we can protect your privacy while processing the change.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account and payment questions we hear before someone opens an account. They explain what we collect during phone verification, how cookies behave on mobile, and how to contact us about a record. If your request involves eligibility or access, the outcome depends on local law and the details connected with your account.

The rp789 Privacy Policy covers account details, phone verification, login activity, device signals, cookies, support messages and payment references. It also explains how we use those records for access, security, receipt checks, account support and lawful retention, plus the steps for requesting access or a correction.

We use your phone number to create and identify the account, complete the clear verification step before access, and help prevent an unauthorised sign-in. It can also help us locate a DANA, OVO, GoPay or QRIS receipt when you ask support to check a payment status.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those references to reconcile an account event or answer a receipt question, while your wallet PIN and one-time codes should never be sent to us.

You can contact account support and ask for access to the personal records linked with your account. Include your registered phone number and describe the data you want. We will verify the request first, then explain what can be provided and whether any record must remain.

Cookies may keep your session active, remember a language choice, or show whether a privacy notice was presented. Clearing them through your mobile browser can remove the session and require another login. The Privacy Policy explains these uses without giving us access to your phone files.

Send a correction or deletion request through the account help route and identify the record clearly. We may verify your account before acting. Some transaction, security or dispute records may need to remain, while other details can be corrected or removed where applicable.

Yes. Account access and the handling of some requests depend on local law. If a rule affects your location in Indonesia, we will explain the practical result through support. We do not ask you to bypass a location restriction or provide another person's account details.